Service Advisor Dubai UAE

Position: Service Advisor

Date posted: 2020-07-07

Industry: automotive dealership

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Automotive/ Mechanical graduate

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Service Advisor

Perform write-up of job card such as entering the customer’s information and concern

Coordinate with the supervisor to determine the amount of service needed on the vehicle and prepare the job card

Perform preliminary evaluation; check if the work to be done will be covered under warranty

Review customer service history for indication that current repair requests have been noted/repaired previously

Advise the customer on the type of service needed for the vehicle and overall performance of the vehicle

Coordinate with Customer Relations Representative (After Sales) in solving customers’ complaints

3-5 year’s related work experience in automotive dealership in UAE/GCC

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