Senior Technical Support specialist Dubai UAE

Position: Senior Technical Support specialist

Date posted: 2022-01-06

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree Holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Ideal Soft Emirates is hiring Senior Technical Support Specialist

Location: Dubai (OnSite)

Skills and Responsibilities:

• 6+ years’ experience, Minimum 2 years in IBM mobile first
• IBM Mobile First 7.1 & 8.0
• Experience in Installation, configuration IBM Mobile first servers on all environments namely SIT UAT, PROD and DR.
• Experience in MobileFirst applications creation and wlapps/Adapters deployment on these environments
• Generating /Renew Mobile First Platform New SSL Certificate CSR and deal with updates
• Mobile Applications Performance Monitoring
• Apply fix-pack and iFixes as required by business/technical teams on Mobile first
• Generate technical documentations for new requirements and capture new changes into the existing documentation
• Identify the Root cause and solve the issues raised on Mobile first environment
• DNS Management (DNSMasq) support
• Proxy Management (Squid) support
• Reverse Proxy (Nginx) support
• OS(Redhat and Ubuntu) Patch Management
• Infrastructure monitoring(VMs resources/capacity)
• Fluency in spoken and written English and Arabic required.

Mention Sr. Technical Support Specialist-Dubai in the mail subject.