15 Nov 2022
Senior Operations Associate Dubai UAE
Position: Senior Operations Associate
Date posted: 2022-11-15
Industry: other
Employment type: Full Time
Experience: 3 to 5 year
Qualification: Bachelor’s Degree holder
Salary: AED 10000 to 15000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are hiring Senior Operations Associate -UAE national for our IT client in Dubai.
JD:
To execute operations procedures and support a B2C project.
Key Roles and Responsibilities
- Responsible for smooth running of Business Operation of specific or multiple product line
- Communicate with relevant parties to resolve customer queries
- Investigate system errors and identify root cause
- Accomplish administrative tasks effectively and in a timely manner
- Document process & procedures, periodic recommendation for required addition & up dation and maintain documentation status
- Monitor system health and report any outages
- Support Operations Supervisor with any requested task.
Required Skills/Abilities:
- Knowledge of organizational effectiveness and operations management
- Excellent communication skills and Leadership ability
- MS Office Proficiency
- Degree in an Industrial, Operations, or related field
- Preferably with surface-level background in IT
Required work experience/Qualifications/Certification:
- Preferably 1-2 year working in Insurance Industry
- Basic IT knowledge/Understanding on different integration
