Secretary Dubai UAE

Position: Secretary

Date posted: 2022-03-15

Industry: hospitality

Employment type: Full Time

Experience: minimum 2 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Tamani hotel

Description:

Female Secretary to Hotel General Manager at Tamani hotel

• The candidate will be required to assist the Hotel’s General Manager in day to day work including communication with clients and suppliers, maintaining rates and contracts, keeping data and records.
• Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine email and letters.
• Handling all secretarial work for the office of General Manager.
• Promptly replying to all correspondence without constant supervision.
• Coordination with all HODs for various meetings.
• Coordination/follow-ups with departments on daily complaints, night reports, requisitions, cheques etc.
• Coordination with HODs for the monthly report.
• Responsible for taking minutes of the meeting.
• Responsible to collate information and provide to the General Manager as and when requested.
• To co-ordinate with all the departments for the smooth functioning of the organization.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Create and maintain computer and paper-based filing and organization systems for records, reports, documents, etc.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
• Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
• Document and communicate all guest requests/complaints to appropriate personnel.
• Monitor all social channel like TripAdvisor, Facebook, twitter, Instagram etc. and reply to the guests on behalf of the GM after taking necessary approvals on case to case.
• Prepare and manage correspondence, reports and documents
• Maintain schedules and calendars of the General Manager.
• Arrange and confirm appointments after consulting with the GM and availability.
• To always adhere to personal grooming as per the standards laid down by the hotel and maintain high standards of grooming.

Prerequisites:

• The candidate should have excellent knowledge of English language (spoken as well as written), and well versed with Secretarial work and responsibilities. Candidate should be well organized, discrete, trustworthy and able to handle business information with confidence.
• Proficiency in computer programs like MS Word, Excel, PowerPoint, Outlook, and working experience in hotel software like Opera

Experience:

• Minimum 2 years’ experience in a similar role, preferably in a high volume hospitality environment.
• Must be available in Dubai for interview.