Sales Support Officer Dubai UAE

Position: Sales Support Officer

Date posted: 2021-04-27

Industry: other

Employment type: Full Time

Experience: 3 to 4 year

Qualification: Bachelor’s Degree in any field

Salary: AED 5500

Location: Dubai, United Arab Emirates

Company: Confidential


We are looking for Sales Support Officer for A Telecom Company

Candidates should have min 3-4 years of experience in TELECOM Products, service, process & workflows

Job Responsibilities:

  • Carry out Order Analysis and create SR according to the set requirements in the ORD
  • Ensure data entry while creating SR are correct.
  • Improve customer satisfaction by maintaining a high level of performance by ensuring all ORDs completed with all requirements including SRs are processed & correctly updated in BCRM with complete accuracy & information.
  • Ensure that all escalations are well received and resolved in a timely manner and that feedback provided are accurate & complete
  • Continuously monitors SR progress and operations effectiveness by assessing the achievement of KPI’s targets.


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