Position: Sales Support Officer
Date posted: 2021-04-27
Employment type: Full
Experience: 3 to 4 year
Qualification: Bachelor’s Degree in any field
Salary: AED 5500
United Arab Emirates
We are looking for Sales Support
Officer for A Telecom Company
Candidates should have min 3-4 years
of experience in TELECOM Products, service, process & workflows
- Carry out Order Analysis and create SR according to the set requirements in the ORD
- Ensure data entry while creating SR are correct.
- Improve customer satisfaction by maintaining a high level of performance by ensuring all ORDs completed with all requirements including SRs are processed & correctly updated in BCRM with complete accuracy & information.
- Ensure that all escalations are well received and resolved in a timely manner and that feedback provided are accurate & complete
- Continuously monitors SR progress and operations effectiveness by assessing the achievement of KPI’s targets.
Sub: SALES SUPPORT OFFICER