[Hiring] Retention Marketing Specialist Dubai UAE

­­­­Position: Retention Marketing Specialist

Date posted: 2025-03-27

Industry: E-commerce

Employment type: Full Time

Experience: 3 years

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Ferns N Petals

Description:

We’re Hiring: Retention Marketing Specialist | FNP Dubai

 Location: Dubai, UAE

Industry: E-commerce | Retail | Gifting

Are you passionate about customer engagement and love turning one-time buyers into loyal customers?

Join FNP, one of the leading global gifting brands, as we continue to grow our footprint in the Middle East!

We’re on the lookout for a Retention Marketing Specialist to craft smart, data-driven campaigns that delight our customers and keep them coming back.

What You’ll Do:

  • Develop and execute retention strategies using email, SMS, push notifications, and loyalty programs
  • Personalize customer journeys through segmentation and behavior-based targeting
  • Analyze customer data to improve engagement, reduce churn, and increase lifetime value
  • Collaborate with cross-functional teams including CRM, content, and creative
  • A/B test campaigns to continually improve results
  • Track KPIs and share insights to drive better decisions

What We’re Looking For :

  • 3+ years of experience in retention/lifecycle marketing, preferably in e- commerce
  • Strong grasp of CRM tools and marketing automation platforms
  • Analytical mindset with a passion for understanding customer behavior
  • Experience with loyalty programs is a plus
  • Excellent communication and project management skills

Why Join Us?

  • Work with a fast-growing global brand
  • Creative, collaborative, and inclusive team culture
  • Opportunities to innovate and lead impactful projects

Ready to Grow With Us?

 Subject Line: Application – Retention Marketing Specialist | FNP Dubai