01 Oct 2021
Retail Sales Executive Dubai UAE
Position: Retail Sales Executive
Date posted: 2021-10-01
Industry: Automobile
Employment type: Full Time
Experience: 4 plus year
Qualification: Bachelor’s Degree holder
Salary: AED 4000 to 7000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are hiring a Retail Sales Executive Automobile (Bilinguals only)
Job Responsibilities:
- To sell and promote the sale of all new vehicles in line with all aspects of dealership and manufacturer trading policies.
- To create and maintain a positive customer-friendly sales environment whilst taking responsibility for maintaining product standards & and presentation of the showroom.
- To always be prepared to receive and process new customer inquiries (via telephone, walk-in, and email) and record on the system.
- To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range.
- To achieve vehicle sales targets along with secondary accessory and financial services targets.
- To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis.
- To keep customer-centricity on top priority and apply actions to improve
- Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans.
- Proactively selling Service Plans and following up finance renewal leads.
- To adhere to agreed staff development plans and undertakes manufacturer training.
- Record all sales inquiries along with all sales activity in the appropriate sales control/dealer marketing system.
- Offer/carry out a vehicle demonstration drive with all new customer inquiries.
- To maintain a high level of product knowledge along with a detailed
- Understanding of all current dealer and manufacturer marketing programs.
Qualifications & Skills
- 4+ years’ experience in direct sales and knowledge of cars
- Educated to degree level or equivalent
- Knowledge of the industry along with a pulse on what is forthcoming.
- The ability to explain technical information.
- Customer service skills and aggressive in selling; and possess a positive attitude.
- Computer skills (Microsoft Office, Outlook, etc.).
- Customer focus. Efficiently answering customers’ queries and solving concerns.
- Ability to generate leads and build the business in a wide-open market.
- Excellent listening, negotiation, and presentation skills.
- Excellent verbal and written communications skills.
- UAE Driving license