Restaurant Operations Manager Dubai UAE

Position: Restaurant Operations Manager

Date posted: 2023-05-13

Industry: Hospitality

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking for Restaurant Operations Manager for our Company in Dubai, who will be responsible for overall operational, financial and management of staff assigned for our 2 outlets, with strong hospitality experience to ensure the reputation of the company is maintained at the highest level.

Responsibilities:

• Plan the delivery of all services in outlets, including food; beverage; ambience and service elements.
• Constantly seek customer feedback and opportunities to develop high quality service in the outlets.
• Provide on-job coaching and guidance to team members, managing their performance to ensure a smooth operation
• Arrange for timely and detailed briefing sessions for downward communication of product/service changes and for sharing of learning from service recovery actions of the recent past.
• Preparing financial, marketing, and sales projections, analyses, and estimates.
• Meets restaurant financial objectives by developing financing; establishing relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls;
• Maintains operations by Following policies and standard operating procedures; implementing production, productivity, quality, and customer-service standards; determining and implementing system improvements.
• Maintains Customers satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements. Responsible for the presentation of all products e.g. food and beverages; magazines are consistently maintained.
• Accomplishes restaurants human resource objectives by orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry;
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications:

• Post Graduate/Graduate or equivalent qualification
• Minimum 05 years of experience as Managerial level at F&B, Restaurant & Catering.
• Excellent communication skills both verbally and written English & Arabic is an advantage
• Able to demonstrate exceptional leadership and strategic management
• A sound knowledge of Microsoft Excel, Word, PowerPoint.