Reservation Agent Dubai UAE

Position: Reservation Agent

Date posted: 2020-10-11

Industry: Other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Diploma/Degree

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Howard Johnson hotel

Description:

Howard Johnson hotel bur Dubai is looking for a Reservation Agent.

Hotel reservation agent job description and specification

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation