[Hiring] Renewal Officer Dubai UAE

­­­­Position: Renewal Officer

Date posted: 2025-02-16

Industry: other

Employment type: Full Time

Experience: 2 to 3 year               

Qualification: Bachelor’s Degree holder

Salary: AED 10000 to 20000

Location: Dubai, United Arab Emirates

Company: RAKEZ

Description:

We’re Hiring! Become a Company Renewal Officer at RAKEZ

Are you passionate about delivering exceptional customer experiences, driving renewals, and building lasting relationships? Join RAKEZ as a Company Renewal Officer and play a crucial role in enhancing renewal rates for our SME clients.

Key Responsibilities:

  • Engage with clients via phone, email, and chat to drive on-time renewals and retention.
  • Build and maintain strong customer relationships to enhance satisfaction and loyalty.
  • Identify cross-selling and upselling opportunities for value-added services.
  • Gather client feedback and contribute to continuous service improvements.
  • Collaborate with internal teams to ensure a seamless license renewal process.

What We’re Looking For:

  • Bachelor’s degree in business or a related field is preferred.
  • Minimum 2-3 years of experience in a similar role, preferably in a fast-paced environment.
  • Experience in Business Setup, Sales Support, or After-Sales is required.
  • Strong communication, negotiation, and relationship-building skills.
  • Proficiency in MS Office and CRM systems.
  • A results-driven team player with excellent analytical and time-management abilities.

Why Join Us?

At RAKEZ, we empower businesses and foster growth. Join our dynamic team and make a meaningful impact while advancing your career in a supportive and innovative environment.