Relationship Manager Dubai UAE

Position: Relationship Manager

Date posted: 2023-05-31

Industry: other

Employment type: Full Time

Experience: 6 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Al Benaa Real Estate Investment PJSC

Description:

Al Benaa Real Estate Investment PJSC is looking to hire a Relationship Manager.

Responsibilities:

• Educate and inform clients about the company services
• To deliver exceptional service, anticipating client needs, and proactively suggesting improvements or alternative solutions
• Manage key client relationship through regular visiting, continues follow up by calling to maintain key clients
• Obtain client testimonials and keep a record for management
• Follow-up on existing clients r w.r.t. to offers made, agreements/contracts preparation, documentation, payment schedule
• Review company practices to ensure that clients get maximum satisfaction from our services
• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction
• Attend to client complaints and resolve issues promptly
• Monitor and report on activities and provide management feedback information on new relationships in order to meet the business objectives
• Liaise with accounts on payments/outstanding
• Work closely with FM & PM department to ensure that company meets clients’ expectations
• Identify potential opportunities and inform the business development team to follow up
• Negotiate contract with clients working professionally with business development and other stakeholders to finalize contract for company
• Prepare periodic reports for landlord’s and management

Requirements:

• Minimum Bachelor’s Degree.
• Minimum six (6) years’ experience in Client Relationship Management.
• Excellent ability to read, analyze, and communicate effectively, both verbally and in writing in English & Arabic.
• Excellent knowledge of Microsoft packages; Word, Excel, PowerPoint, and Outlook.
• UAE Driving License is a must.