Receptionists Dubai UAE

Position: Receptionists

Date posted: 2022-08-25

Industry: sports facility

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000

Location: Dubai, United Arab Emirates

Company: Matcha Padel Club

Description:

Hiring Receptionists 2x to work for a sports facility company namely Matcha Padel Club located in Al Quoz 1 Dubai, UAE

Compensation package:

• Monthly salary: AED 5,000
• Medical insurance to be provided
• Yearly ticket

Job Description:           

• Provide exceptional customer service experience to all members, non-members, and users of the facility
• Enrolling new members and assisting current members with their queries
• Greeting members and users of the sports club as they come through reception
• Checking in members and verifying memberships
• Registering prospective members and guiding them to the correct person
• Providing information on classes and availability
• Handling questions about the cancellation of membership
• Ensuring that adequate stocks of information, packs, and leaflets are available at reception for interested parties
• Ensuring the safety and security of visitors, members, and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
• Serving customers, taking money for activities, and accurately accounting for transactions at the end of each shift
• Welcoming members and visitors to the padel club and providing accurate information concerning programs and activities
• Creating an excellent first impression of the padel club by providing a warm welcome, tidy appearance, and pleasant manner at all times
• Handling telephone inquiries, recording messages from incoming calls, and transferring calls
• Maintaining a clean and tidy environment, both behind and in front of the counter
• Recording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department
• Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation
• Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager