Receptionist Dubai UAE

Position: Receptionist

Date posted: 2023-06-28

Industry: other

Employment type: Temporary

Experience: 1 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking for Receptionist (Arabic and English)   

Receptionist – Three Months Contract (Arabic and English preferred)

Key Responsibilities

• Carry out all administrative tasks, ensuring all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service, to both external and internal customers, and adhering to all appropriate process and procedures.
• Greet clients, guide customers either to a service desk or waiting area assess their needs.
• Orient clients about required service unit and to handle existing client’s requests and complaints.
• Ensure compliance with policy, procedures, standards and reporting requirements, plus any relevant regulatory and statutory requirements.
• Identify and act on ways to improve own knowledge and skills, and consequently improve the knowledge and skill level of the company.
• Perform any other duties or tasks as required or instructed by the line manager to support the smooth operation of the company.
• Achieve set targets against service standards for customers’ services.
• Adhering to telephone standards and etiquette.
• Ability to communicate with all managers, supervisors and fellow associates.
• Ability to function autonomously and with integrity keeping the CLEAR’s customers and business partners best interests in line.
• Identify the areas of focus/improvements that will enhance the customer experience

Educational and Technical Qualifications:

• High school or Diploma.
• Minimum 1-year experience in customer interface preferably in a service industry.
• Strong communication & collaboration skills
• Ability to communicate with all managers, supervisors and fellow associates.
• Strong communication skills and the ability to engage with potential customers and members alike.
• Detail oriented with a great sense of pride for self and company integrity.
• Language Skills: English and Arabic – Good Written and Spoken
• Years of Experience: 1 years of experience.
• 1 years of experience in customer interface.