Product Marketing Manager Dubai UAE

Position: Product Marketing Manager

Date posted: 2023-07-25

Industry: other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We’re hiring a Product Marketing Manager – Fixed Voice and UC Regulatory Systems MEA (Techvista) ! This exciting B2B role focuses on regulatory initiatives.

Role Summary:

• 70%: Manage engagements with Telecom Regulator for Fixed Voice and Unified Communications services, including Fixed Numbers Portability, Toll-Free Fixed Numbers Portability, Voice Spam, Mobile Number Portability, Consumer Protection Regulations, Calling Name Presentation, and Bitstream. Engage with product owners and product development/IT teams for compliance-related and audit-related projects.
• 30%: Support existing commercial Fixed Voice products and prepare new UCaaS/CCaaS products.

Responsibilities:

• Manage regulatory compliance and audit requirements for Business products.
• Lead projects related to regulatory objectives in collaboration with cross-functional teams.
• Drive change management and recurrent operational activities with internal stakeholders.
• Identify gaps and propose workarounds to enhance operations.
• Ensure compliance with policies related to billing and Customer Protection Rights updates.
• Handle customer feedback and complaints, identifying root causes and process improvements.
• Develop and update policies, procedures, and guidelines for the products.
• Provide performance reports to management, including key events and trends.
• Conduct training for internal teams.
• Analyze market needs, trends, and profitability for Business Voice and UC products.
• Create financial business cases for new services/products and revisions.
• Design marketing awareness campaigns for product launches.

Qualifications and Skills:

• 5+ years of experience in the Telecom industry with Voice services.
• 3 years of Product Management and Marketing experience.
• Project and Program management expertise.
• Understanding of Telecom Regulation for Voice, PSTN, and VoIP services.
• Proficiency in PowerPoint, data visualization, and chart development.
• Strong written and verbal communication skills with a positive, service-oriented personality.
• Attention to detail, analytical mindset, and problem-solving capabilities.