[Hiring] Product Development & Technical Support Manager Dubai UAE

Position: Product Development & Technical Support Manager

Date posted: 2024-05-14

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential


Hiring CASE Product Development & Technical Support Manager

Location: Dubai Industrial City, UAE


  • Health insurance (employee coverage only)
  • One annual ticket to home country

Reporting To: New Business Unit Head

Direct Reports: Lab Chemist(s) / Technician(s)


  • Development Planning & Market Activation:
  • Develop and maintain expert technical knowledge within focused market sectors and product groups to identify growth opportunities aligned with company goals.
  • Conduct competitive product analysis in target applications to assess the advantage of existing and new CASE formulations.
  • Collaborate with Business Unit Head to define the product development pipeline for the CASE category, involving Sales and Production Teams.
  • Support commercial launches and rollouts of new products in coordination with the Sales Team.
  • Provide technical advice and support to customers, distribution partners, and stakeholders to promote technology and troubleshoot product applications.
  • Participate in customer visits to demonstrate product performance and commercial advantages.

Product Development (R&D):

  • Lead R&D projects to develop full formulation requirements for target CASE customers ensuring technical performance and cost competitiveness.
  • Customize products for regional and local markets.
  • Ensure timely and budgeted completion of R&D projects, managing resources efficiently and adhering to regulatory requirements.
  • Manage multiple simultaneous projects and rapidly changing priorities.
  • Oversee lab equipment usage and safety practices; engage in patenting work where applicable.
  • Team Upskilling and External Networking:
  • Conduct onboarding and regular training sessions to share technical knowledge internally.
  • Build and lead collaborations with external partners (universities, research institutes, industry partners) to advance R&D projects and commercialization.


  • Bachelors or Master’s degree in Chemistry, Chemical Engineering, or related field.
  • Proven experience in CASE (Coatings, Adhesives, Sealants, Elastomers) product development and technical support.
  • Strong project management skills with the ability to manage multiple projects concurrently.
  • Excellent communication and presentation skills.
  • Ability to collaborate effectively with cross-functional teams.
  • Experience in managing and developing a team is desirable.
  • Any nationality, Sharjah resident
  • Preferred Arab or basic Arabic speakers