[Hiring] Personal Vacation Planner Agent REMOTE
Position: Personal Vacation Planner Agent
Date posted: 2024-12-10
Industry: hospitality
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree is required
Salary: $65,000 – $70,000 / yr
Location: Miramar, FL, United States, REMOTE
Company: Carnival Cruise Line
Description:
(REMOTE) Personal Vacation Planner Agent
About the job
Job ID 9440 Location Miramar FL Date posted 11/18/2024 Job Description
We’re looking for enthusiastic, customer-centric sales professionals like you to join our upcoming REMOTE Personal Vacation Planner (PVP) training class, starting in the upcoming NEW YEAR 2025; available classes for the beginning of the 2025 are Monday, February 03, 2025, and Monday, March 03, 2025.
As a remote PVP, you’ll be the face of Carnival Cruise Line (CCL), making outbound calls to potential customers, building strong relationships, and converting leads into unforgettable cruise experiences. You’ll have the freedom to work independently, meet monthly targets, and create memorable moments for our guests. Don’t miss your chance to be part of something extraordinary! Whether you’re a seasoned sales expert or just starting out, our team is ready to welcome you aboard.
ESSENTIAL FUNCTIONS:
- Excellent attendance and punctuality are an essential function of the job.
- Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.
- Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
- Maintain customer contact database of new and existing accounts to close sales.
- Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing.
- Perform other job-related functions as assigned.
- Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:
- Currently hiring ONLY from Florida, Georgia, North Carolina and Texas
- Minimum High School Diploma or GED.
- Inside / outside field 1 year sales experience with proven sales success.
- Experience developing new business and new accounts with a customer service background.
- Proficient in Microsoft Office Suite.
- Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone.
- Superior prospecting, presentation and closing skills.
- Comfort working in an environment requiring achievement of monthly sales targets and goals.
- Effective time management, organization, and multi-tasking skills.
- Ability to maintain strong working knowledge of cruise products.
- Good problem-solving skills.
- Ability to work independently and maintain individual lead database.
- Excellent interpersonal skills.
OTHER:
Shifts:
- The training class runs for four (4) consecutive weeks:
- Monday through Friday 09:00 AM – 06:00 PM (EST).
- Once you’ve graduated from the training, your schedule will be:
- Monday through Thursday, 10:00 AM – 07:00 PM (EST), and Fridays 09:00 AM – 06:00 PM (EST).
- Since this is an incentive-driven position, when business needs dictate, PVPs may be required to work the last Saturday of a month.
Salary:
- The starting hourly pay rate for this role is $15/hour for the first 5 pay periods. For pay periods 6 through 10, the rate is *$11/hour plus participation in the sales incentive program. From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earning for this role is $65,000 – $70,000 with high performers earning $100,000+.
- Or your State or City minimum hourly wage if higher
- Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 floating holidays to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year.
Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
ETHICS & COMPLIANCE:
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speakup when they see misconduct orhave concerns.
CarnivalCruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
