12 Sep 2022
Outlets Manager Abu Dhabi UAE
Position: Outlets Manager
Date posted: 2022-09-12
Industry: hospitality
Employment type: Full Time
Experience: 2 year
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Abu Dhabi, United Arab Emirates
Company: Crowne Plaza Hotel
Description:
Crowne Plaza Hotel Abu Dhabi is currently recruiting an Outlets Manager.
The preferred candidate must be in UAE.
YOU’RE DAY TO DAY
- Sets goals and delegates tasks to improve outlets/departmental performance
- Ensures that service colleagues are knowledgeable on both food and beverage menus
- Ensures perfect environment/communication at the outlet between culinary and service team.
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
- Ensuring and Providing Exceptional Customer Service
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints
- Adheres to and reinforces all standards, policies and procedures.
- Be aware of competition and market needs (competition check, pricing, promotion strategies).
- Work closely with the respective Chef to plan menus, prices and promotional events for the outlet in order to maximize revenue generating opportunities.
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal.
Requirements:
- Associate’s degree or higher in hotel and restaurant management is a plus
- Minimum of 2 years experience as an Outlet Manager in a 4/5 star hotel.
- Good working knowledge & experience of UAE market knowledge
- Good written and verbal communication skills.
- Good organization and leadership skills.
- Developed problem-solving skills to effectively handle conflict in a way that works for both the customer and the staff.
- A dynamic personality, with the ability to work in a fast pace and demanding environment
Should your CV be shortlisted as per our internal requirements and business needs, you will be contacted for an interview.