Outlets Manager Abu Dhabi UAE

Position: Outlets Manager

Date posted: 2022-09-12

Industry: hospitality

Employment type: Full Time

Experience: 2 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Abu Dhabi, United Arab Emirates

Company: Crowne Plaza Hotel

Description:

Crowne Plaza Hotel Abu Dhabi is currently recruiting an Outlets Manager.

The preferred candidate must be in UAE.

YOU’RE DAY TO DAY

  • Sets goals and delegates tasks to improve outlets/departmental performance
  • Ensures that service colleagues are knowledgeable on both food and beverage menus
  • Ensures perfect environment/communication at the outlet between culinary and service team.
  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
  • Ensuring and Providing Exceptional Customer Service
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints
  • Adheres to and reinforces all standards, policies and procedures.
  • Be aware of competition and market needs (competition check, pricing, promotion strategies).
  • Work closely with the respective Chef to plan menus, prices and promotional events for the outlet in order to maximize revenue generating opportunities.
  • Liaise with kitchen to ensure the highest standard of food quality and visual appeal.

Requirements:

  • Associate’s degree or higher in hotel and restaurant management is a plus
  • Minimum of 2 years experience as an Outlet Manager in a 4/5 star hotel.
  • Good working knowledge & experience of UAE market knowledge
  • Good written and verbal communication skills.
  • Good organization and leadership skills.
  • Developed problem-solving skills to effectively handle conflict in a way that works for both the customer and the staff.
  • A dynamic personality, with the ability to work in a fast pace and demanding environment

Should your CV be shortlisted as per our internal requirements and business needs, you will be contacted for an interview.

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