[Hiring] Order to Cash Specialist REMOTE

­­Position: Order to Cash Specialist

Date posted: 2024-09-19

Industry: other

Employment type: Full Time

Experience: 1 to 3 year               

Qualification: Bachelor’s Degree is required

Salary: $17.50/hr – $18/hr

Location: Grand Rapids/Michigan United States, REMOTE

Company: Confidential

Description:

Order to Cash Specialist – Remote

Grand Rapids/Michigan United States

$17.50/hr – $18/hr

Specialist Order To Cash

At our Company, we grow People, Brands, and Businesses! Do you have great attention to detail and are looking to bring value to a client-driven team? We are seeking a dedicated entry-level Specialist Order to Cash associates have strong Excel skills, are open to learning and are coachable. In this role, you’ll assist with order processing, invoicing, and contract creation for some of the best brands in the Consumer Packaged Goods industry. You will utilize additional aspects of claims and deductions, and accounts receivable to provide exceptional support to our clients.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What We Offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Process orders, deductions, and create contracts.
• Manage Claims and Accounts Receivables.
• Able to address any potential order/deduction/contract issues.
• Provide timely and thorough communication with clients and customers. Participate in client/customer conference calls as scheduled; providing feedback and insight.
• Communicate regularly with management advising any critical issues or opportunities.
• Provide reports to clients/customers as needed.

Qualifications:

• Associate’s Degree or equivalent office experience
• 1-3 years of experience in Customer Service and working in a fast-paced environment
• Preferred experience in accounting, finance or other related fields
• Excellent written and verbal communication skills
• Strong proficiency in Microsoft Office with a focus on Excel

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Specialist OTC is responsible for the validation and execution of order processing and invoicing, contract creation and validation, claims and deductions, accounts receivable. Responsible for performing all necessary work and tasks to ensure administrative goals and metrics are met. Works closely with the Team Lead to deliver outstanding results for our clients.

Essential Job Duties And Responsibilities

Order Entry Administration

• Process orders, deductions, or contracts into management system in a timely manner
• Proactively address any potential order/deduction/contract issues
• Provide timely and thorough communication to all of our valued clients and customer
• Communicate regularly with management advising any critical issues or opportunities
• Participate in client/customer conference calls as scheduled; providing feedback and insight

Reporting

• Provide reports to clients/customers as needed

Supervisory Responsibilities

• Direct Reports
• This position does not have supervisory responsibilities for direct reports
• Indirect Reports
• Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
• Travel And/or Driving Requirements
• Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required)High School Diploma or GED or equivalent experience

Field Of Study/Area Of Experience:

• 1-3 years of experience in Customer service

Skills, Knowledge And Abilities

• Excellent written communication and verbal communication skills