Operations Specialist Dubai UAE
Position: Operations Specialist
Date posted: 2023-07-02
Industry: Car Rental
Employment type: Full Time
Experience: 3 to 7 year
Qualification: Bachelor’s Degree is required
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are searching for a highly motivated and experienced professional to become part of our team as a Car Rental Operations Specialist. This role would involve managing and supervising the day-to-day activities of our car rental services in Dubai.
We have recently launched our operations, so we are searching for candidates with prior experience in car rental operations,
Experience – 3-7 years in Car Rental Industry
Responsibilities:
Ensure the successful and efficient operations of our car rental services in Dubai. Manage the vehicle fleet, dealing with maintenance, repairs, inspections, and reservations. Give outstanding customer service throughout the rental process and explain rental terms accurately to customers. Execute check-in/check-out procedures efficiently with precision documentation and compliance with company policies. Track rental agreements, extensions, upgrades, etc., along with precise records of transactions. Work with other divisions, such as sales and marketing, to boost the car rental business. Be informed about industry movements and competitor actions to find betterment possibilities. Handle customer issues in a timely fashion while providing exemplary service.
Qualifications:
We prefer applicants with bachelor’s degrees in a related field, though this is not mandatory. It would also be beneficial to have 3-7 years of experience working in car rental operations, particularly client-facing roles.
The successful candidate will have an understanding of car rental procedures, policies and regulations of UAE with excellent communication and interpersonal skills. Furthermore, we are looking for someone with strong organizational skills, the ability to multitask and perform multiple inquiries at once, as well as proficiency with computer systems and applications relating to car rental management.
Being fluent in English is essential though knowledge of languages such as Arabic would be advantageous. Having a valid UAE driver’s license is preferred but not essential.
We are searching for the perfect fit who is inspired by the car rental industry, puts customers first, and meets our criteria. If that’s you, we would love to receive your application.
