[Hiring] Operations Representative REMOTE USA
Position: Operations Representative
Date posted: 2025-03-20
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Location: New York, NY, United States, REMOTE
Company: Webbing
Description:
Operations Representative
About the job
As an Operations Representative at Webbing, you will manage all customer backend setup in a Webbing-developed platform, consisting of multiple complexes and ever-evolving pricing and service modules.
You will:
- Handle customer setup and changes.
- Support Webbing agents with all requests and questions regarding the service, setup, and management platform.
- Building and updating customers’ plans.
- Be a part of the cross-department’s projects.
- Operations maintenance activities planning.
- Handling monthly billing tasks.
- Perform basic QA for new Webbing platform features.
Full- time position
Requirements:
- Proficiency in English with excellent written and verbal communication skills
- Self-motivated with the ability to work independently, prioritize and meet deadlines.
- Ability to manage multiple administrative projects simultaneously
- Strong attention to detail and patience
- Organized and detail orientated with excellent prioritization skills
- Ability to solve operational problems
- Good skills with MS Excel (VLOOKUP, match, pivot)
- Bachelor’s degree – an advantage
- Technical skills – an advantage
- Previous experience in a similar operational role – an advantage
- Understanding of mobile roaming flows – an advantage
- Experience with Project Management tools (Monday, Zendesk) -an advantage
About Webbing:
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers’ networks. Webbing’s secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing’s powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer:
- The opportunity for professional development within a reputable international innovative and growing company.
- The opportunity to join a team of highly professional specialists in an international environment.
- Fully remote role
