[Hiring] Operations Manager REMOTE USA
Position: Operations Manager
Date posted: 2025-04-20
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Location: United States, REMOTE
Company: Swooped
Description:
Hiring Operations Manager, Marketplace
United States
About the job
About The Role
Our client is a leading global marketplace connecting businesses with independent talent. It serves a wide range of clients, from startups to large enterprises, providing a platform for companies and skilled professionals to collaborate in innovative ways.
Last year, billions of dollars worth of work was facilitated through the platform by professionals seeking greater control over their careers.
This is an engagement through a Hybrid Workforce Solutions (HWS) Team. This team is a global group of professionals supporting the hiring company’s business, with members located all over the world.
Work/ Project Scope:
Communications Strategy:
- Create and implement a comprehensive communications strategy that promotes culture-building efforts within the team.
- Facilitate cross-pollination of information and best practices across different teams and departments to enhance collaboration and knowledge sharing.
Roadmapping and Strategic Planning:
- Collaborate with leadership to develop and maintain roadmaps that align with business goals and objectives.
- Drive strategic initiatives by translating business needs into actionable plans and overseeing execution.
Operational Cadences:
- Establish and operationalize meeting and reporting cadences that align with leadership priorities, ensuring timely updates and accountability.
- Monitor performance metrics and KPIs to assess progress and drive continuous improvement.
Process Improvement:
- Analyze existing operational processes, identify inefficiencies, and implement streamlined solutions that enhance productivity and effectiveness.
- Foster a culture of continuous improvement by encouraging team members to contribute ideas and participate in process refinement.
Must Haves (Required Skills):
- Proven experience in creating and executing communication strategies that foster culture-building and effective cross-functional information sharing.
- Ability to collaborate with leadership to develop strategic roadmaps that align with business goals, and to translate objectives into clear, actionable plans.
- Skilled in setting up and maintaining meeting and reporting cadences that support leadership priorities, while ensuring accountability and transparency.
- Strong capability in tracking KPIs and performance metrics to assess progress, support decision-making, and drive continuous improvement.
- Demonstrated success in analyzing and refining operational processes to improve team productivity, efficiency, and overall effectiveness.
- Excellent interpersonal skills with the ability to work seamlessly across teams and departments to promote alignment, knowledge sharing, and cohesive execution.
Note:
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
