Operation Manager Dubai UAE
Position: Operation Manager
Date posted: 2019-07-14
Industry: Hospitality
Employment type: Full Time
Experience: Minimum 3 years’ experience in Operational Excellence Management role – service industry sector
Qualification: Graduate degree in Hotel Management or related field
Salary: AED 10000 to 15000
Location: Dubai, United Arab Emirates
Company: Avani Hotel and Resorts
Description:
Hiring Operation Manager
Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, Avani Hotels & Resorts provides the right space for guests who value the details that matter.
You will assist the hotel management in achieving its quality and operational excellence objectives.This includes reviewing, analysing, implementing and improving customer service metrics included but not limited to the brand standard compliance, emotional audits, guest satisfaction data and online reputation management. This position is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction, and operational effectiveness and efficiencies.
It is a plus if you have achieved regionally recognised excellence award assessor or qualified ISO 9001:2000 lead auditor, or certified in six sigma, green belt or black belt.
Demonstrable excellent interpersonal, communication skills and organisation skills, demonstrable accuracy and attention to detail
Multicultural exposure
Receptive to a fast-paced and changing environment
Prior work experience in the UAE, preferably in a similar capacity, is required
