Office Coordinator Dubai UAE

Position: Office Coordinator

Date posted: 2023-05-28

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Office Coordinator at Dubai UAE

Responsibilities:

• Organize and manage the operations of the customer service department, including interaction with the warehouse, sales department, and shipment control.
• Ensure efficient and timely customer service by promptly responding to customer inquiries, resolving issues, and maintaining high customer satisfaction.
• Coordinate and oversee the processing of customer orders, track their fulfillment, and provide timely updates to customers regarding any delays or changes.
• Establish and maintain effective communication with the sales department and warehouse to ensure smooth order fulfillment and optimal inventory levels.
• Monitor shipments and deliveries, including logistics coordination and adherence to delivery schedules.
• Analyze data and generate reports on customer service performance, identify areas for improvement, and implement measures to enhance efficiency and service quality.

Requirements:

• Bachelor’s degree or equivalent experience in management or a business-related field.
• Previous experience as a customer service manager or in related fields such as sales or logistics.
• Excellent organizational and managerial skills, problem-solving abilities, and decision-making skills.
• Strong verbal and written communication skills in English.
• Experience with CRM systems and proficiency in computer tools.
• Excellent customer service skills, building long-term relationships, and delivering high-quality service.
• Excellent for using Excel

Please include Office Coordinator in the subject line.