[Hiring] Live Chat Support REMOTE USA
Position: Live Chat Support
Date posted: 2025-03-16
Industry: 2 to 3 year
Employment type: Full Time
Experience: 1 to 5 year
Qualification: Bachelor’s Degree is required
Salary: $46.6K/yr – $57.9K/yr
Location: United States, REMOTE
Company: AHEPA Senior Living
Description:
Live Chat Support required
Company Overview
AHEPA Management Company is a leading organization dedicated to providing exceptional management services. We are committed to fostering a supportive and inclusive work environment that encourages growth and development.
Job Description
We are seeking a customer-focused and tech-savvy Live Chat Support professional to join our team. In this role, you will be responsible for providing real-time assistance to our customers through live chat. This position requires excellent communication skills and the ability to resolve customer inquiries efficiently and effectively.
Responsibilities
- Provide prompt and professional responses to customer inquiries via live chat.
- Troubleshoot and resolve customer issues in a timely manner.
- Maintain a high level of customer satisfaction by delivering exceptional service.
- Document and escalate issues to the appropriate department when necessary.
- Collaborate with team members to improve customer support processes.
Qualifications
- 1-5 years of experience in customer support or a related field.
- Strong written communication skills.
- Ability to multitask and manage time effectively.
- Proficient in using live chat software and other communication tools.
- Customer-oriented mindset with a focus on problem-solving.
Additional Information
This position offers a dynamic work environment with opportunities for growth and development. We are looking for individuals who are passionate about providing excellent customer service and eager to contribute to our team
