[Hiring] Live Chat Support REMOTE USA

­­­­Position: Live Chat Support

Date posted: 2025-03-16

Industry: 2 to 3 year

Employment type: Full Time

Experience: 1 to 5 year               

Qualification: Bachelor’s Degree is required

Salary: $46.6K/yr – $57.9K/yr

Location: United States, REMOTE

Company: AHEPA Senior Living

Description:

Live Chat Support required

Company Overview

AHEPA Management Company is a leading organization dedicated to providing exceptional management services. We are committed to fostering a supportive and inclusive work environment that encourages growth and development.

Job Description

We are seeking a customer-focused and tech-savvy Live Chat Support professional to join our team. In this role, you will be responsible for providing real-time assistance to our customers through live chat. This position requires excellent communication skills and the ability to resolve customer inquiries efficiently and effectively.

Responsibilities

  • Provide prompt and professional responses to customer inquiries via live chat.
  • Troubleshoot and resolve customer issues in a timely manner.
  • Maintain a high level of customer satisfaction by delivering exceptional service.
  • Document and escalate issues to the appropriate department when necessary.
  • Collaborate with team members to improve customer support processes.

Qualifications

  • 1-5 years of experience in customer support or a related field.
  • Strong written communication skills.
  • Ability to multitask and manage time effectively.
  • Proficient in using live chat software and other communication tools.
  • Customer-oriented mindset with a focus on problem-solving.

Additional Information

This position offers a dynamic work environment with opportunities for growth and development. We are looking for individuals who are passionate about providing excellent customer service and eager to contribute to our team