[Hiring] Live Chat Specialist REMOTE
Position: Live Chat Specialist
Date posted: 2024-11-25
Industry: Health
Employment type: Full Time
Experience: 3 to 5 year
Qualification: Bachelor’s Degree holder
Salary: $32.1K/yr – $110K/y
Location: California, United State, REMOTE
Company: Eau Claire Cooperative Health Center
Description:
Live Chat Specialist required
About the job
We are seeking a highly motivated Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through our live chat platform. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.
Responsibilities
- Interact with customers via live chat to provide assistance and resolve issues
- Respond to customer inquiries in a timely and professional manner
- Identify and escalate priority issues to the appropriate team members
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure a seamless customer experience
Qualifications
- 1+ years of experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in typing and navigating computer systems
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Live Chat Specialist!
