[Hiring] Live Chat Specialist REMOTE
Position: Live Chat Specialist
Date posted: 2024-10-28
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree is required
Salary: $43.4K/yr – $112K/yr
Location: Florida, United States, REMOTE
Company: Eau Claire Cooperative Health Center
Description:
Remote Live Chat Specialist required
Florida, United States
$43.4K/yr – $112K/yr
About the job
We are seeking a highly motivated and customer-focused Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through online chat, resolving inquiries, and ensuring a positive customer experience.
Responsibilities
- Engage with customers via live chat to provide support and resolve issues
- Respond to customer inquiries in a timely and professional manner
- Escalate complex issues to the appropriate team members
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve customer support processes
Qualifications
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Previous experience in customer service or a related field is a plus
- Familiarity with live chat software and CRM systems
Skills
- Customer-focused mindset
- Attention to detail
- Ability to work independently and as part of a team
- Proficiency in typing and computer skills
If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you. Apply now to join our team as a Live Chat Specialist!
