[Hiring] Live Chat Clerk REMOTE
Position: Live Chat Clerk
Date posted: 2024-10-31
Industry: Other
Employment type: Full Time
Experience: 3 to 5 year
Qualification: High school diploma or equivalent
Location: Alabama, United States, REMOTE
Company: Eau Claire Cooperative Health Center
Description:
About the job
We are seeking a dedicated Live Chat Clerk to join our Customer Service team. The Live Chat Clerk will be responsible for providing real-time support to our customers through our online chat platform. This role requires excellent communication skills, multitasking abilities, and a customer-centric approach.
Responsibilities
- Engage with customers in real-time through live chat to provide support and assistance
- Respond to customer inquiries, resolve issues, and escalate to appropriate departments when necessary
- Provide product information, pricing, and availability to customers
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure consistent and high-quality customer service
Qualifications
- High school diploma or equivalent
- Previous experience in customer service or a related field preferred
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
If you are a proactive and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Live Chat Clerk position.
