[Hiring] IT Support Analyst Dubai UAE

­­­Position: IT Support Analyst

Date posted: 2024-12-24

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year               

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Mena Recruit

Description:

Hiring IT Support Analyst

Requirements and Qualifications:

  • Ability to work in-office, 5 days a week.
  • Experience working on a busy and demanding Service Desk, ideally supporting a large international customer base within a legal practice.
  • Proficiency in supporting Microsoft Windows and Office, particularly Outlook and Word.
  • Good understanding of PC hardware and software setup and configuration.
  • Knowledge of Document Management Systems, preferably iManage.
  • Experience using Active Directory.
  • Familiarity with a software deployment package like SCCM.
  • Knowledge of legal-specific applications like InterAction, Intapp, is an advantage.
  • Troubleshooting and support experience for telephone systems.
  • Experience logging tickets in ITSM call logging software.