[Hiring] IT Service Desk Analyst Dubai UAE

­Position: IT Service Desk Analyst

Date posted: 2024-07-13

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring IT Service Desk Analyst

Location: DAFZA -Dubai

Duration: 1 year

Must be UAE Driving License

Required experience:

• 7 years recent experience in a Helpdesk and /or Technical Support administration role.
• Industry certifications like MCSE, A+, ITIL and CCNP
• Knowledge in PABX/Voice solutions (VOIP) will be an added advantage >
• Service Desk Analyst and IT Infra will ensure that all below responsibilities are aligned with the Group IT policies, strategy and directives.
• This is a dual role that combines IT helpdesk and Infrastructure functions.
• Customer service & communication skills are vital to this role and it is requires to have strong understanding of IT infrastructure domain

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