IT Helpdesk Operator Dubai UAE

Position: IT Helpdesk Operator

Date posted: 2020-10-20

Industry: Other

Employment type: Full Time

Experience: 2 years’ IT Service Desk experience in an IT service desk environment

Qualification: Computer Science Bachelor’s Degree/certificate or equivalent experience in IT services

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

IT Helpdesk Operator- Dubai

Contract Duration- 6 months

Technical Skills and Requirements:

• Experience supporting desktops and applications
• Excellent customer service skills
• Knowledge in Microsoft Office 2007/2010/2013/365 (i.e. Word, Excel, PowerPoint, Access)
• Knowledge in Microsoft Outlook 2007/2010/2013
• Knowledge in Windows 10 Operating Systems
• Knowledge of VPN
• Knowledge of Active Directory and user account changes
• Ability to adhere to defined processes and procedures and suggest improvements
• Ability to effectively prioritize and handle multiple tasks simultaneously
• Excellent written and verbal communication skills