[Hiring] Inbound Customer Service Representative REMOTE USA
Position: Inbound Customer Service Representative
Date posted: 2025-04-06
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Salary: $15.50
Location: United States, REMOTE
Company: Recruitment via Talentify
Description:
Hriing Inbound Customer Service Representative (WFH)
United States
About the job
Employer Industry: Healthcare
Why Consider This Job Opportunity
- Pay starting at $15.50 with a monthly bonus program offering potential unlimited earnings
- Opportunity for career advancement and growth within the organization
- Work from home after successful completion of in-office training and meeting expectations
- Generous paid time off and paid holidays
- Employee recognition program and bonus/incentive opportunities
- Comprehensive benefits package including medical, dental, vision, and 401k
What To Expect (Job Responsibilities)
- Serve as a patient advocate to resolve questions or concerns
- Manage all aspects of initial intake via high volume inbound phone calls
- Verify and enter patient demographics, payer, and physician-related information
- Provide basic technical customer service assistance for CPAP equipment
- Educate patients and location employees on CPAP supplies and usage
What Is Required (Qualifications)
- High school diploma or GED equivalent
- 1-3 years of related prior work experience in a team-oriented environment
- Strong customer service background
- Basic computer and internet skills
- Valid driver’s license in state of residence with a clean driving record (when applicable)
How To Stand Out (Preferred Qualifications)
- Experience in the medical field and administrative record management
- Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
- Knowledge of billing reimbursement and insurance policies and requirements
- Familiarity with medical terminology
- Ability to multi-task with attention to detail
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