[Hiring] Hospitality Ambassador Dubai UAE

Position: Hospitality Ambassador

Date posted: 2024-05-15

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking to hire for Full-Time!

Job Title: Hospitality Ambassador – UAE National

Work Location: Mirdiff City Center and The Village Mall, Jumeirah

Job Overview: We are seeking a friendly, presentable, and customer-oriented individual to join our team as a Hospitality Ambassador. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure. They must be able to provide exceptional service to our guests while representing our brand with professionalism and enthusiasm.

Responsibilities:

• Greet guests warmly as they enter the premises and provide assistance as needed.
• Address any complaints or concerns raised by guests promptly and effectively, striving to resolve issues to their satisfaction.
• Handle incoming phone calls, take bookings, and provide accurate information to callers regarding our services.
• Demonstrate a thorough understanding of our services and offerings to assist guests with inquiries and recommendations.
• Create memorable experiences for guests by delivering outstanding service and exceeding their expectations.
• Collaborate effectively with team members to ensure seamless operations and a positive atmosphere for guests.
• Adhere to all company policies and procedures, including health and safety regulations.
• Maintain a neat and organized workspace to present a professional image to guests.

Requirements:

• Ability to work well face-to-face with clients and provide high-quality service.
• Demonstrated ability to work independently and unsupervised.
• Calm under pressure, with the ability to handle challenging situations with grace and professionalism.
• Compassionate and understanding towards guests’ needs and concerns.
• Strong team player who can collaborate effectively with colleagues.
• Excellent verbal and written communication skills in English.

Education and Experience:

• High school diploma or equivalent preferred.
• Prior experience in hospitality or customer service roles is an advantage.
• A good spoken and written English is required.

Benefits:

• Competitive salary
• Opportunities for career growth and development
• Employee discounts on services
• Health and wellness benefits

Application Process: To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position. Only shortlisted candidates will be contacted for interviews.