[Hiring] Virtual Receptionist REMOTE USA
Position: Virtual Receptionist
Date Posted: September 29, 2026
Industry: Virtual Assistant Services / Customer Support
Employment Type: Full Time / Part Time
Experience: Minimum 6 months of phone-based customer service experience
Qualification: High School Diploma or equivalent
Salary: $16–17/hour during the 90-day introductory period; $18–19/hour after successful completion of 90 days
Location: REMOTE, United States
Company: RemoteHunter
Description:
RemoteHunter is hiring a Virtual Receptionist on behalf of a client providing professional virtual assistant services to businesses and professionals across the United States. The role involves serving as the first point of contact for incoming calls and delivering professional communication support to multiple client businesses.
The successful candidate will handle customer interactions, appointment scheduling, message management, call screening, and administrative communication tasks. This position requires excellent verbal communication skills, attention to detail, and the ability to work independently from a home office while maintaining high service standards.
Key Responsibilities:
• Answer incoming calls professionally and provide a positive experience for callers.
• Identify caller requirements and provide accurate information using client guidelines and scripts.
• Schedule, reschedule, and confirm appointments through client systems.
• Take detailed messages and route calls to the appropriate contacts.
• Transfer and conference calls according to client instructions.
• Screen unwanted calls while managing genuine customer inquiries.
• Make outbound calls for scheduling, follow-ups, surveys, and client requirements.
• Maintain accurate records of calls and customer interactions.
• Follow client procedures, communication standards, and confidentiality requirements.
• Remain available and logged in during assigned working hours.
• Meet individual and team performance targets.
• Complete required training and maintain regular communication with supervisors.
Requirements:
• Minimum 6 months of phone-based customer service experience.
• High School Diploma or equivalent.
• Strong verbal communication and active listening skills.
• Professional and friendly phone presence.
• Typing speed of at least 40 WPM with 100% accuracy.
• Ability to multitask, prioritize tasks, and follow detailed procedures.
• Must reside in a U.S. state where hiring is permitted (excluding CA, CT, DC, IL, NY, OR, and WA).
• Availability for scheduled shifts, including occasional short-notice coverage.
• Must have a suitable home office setup with required computer specifications, wired Ethernet internet connection of at least 40 Mbps, and a quiet workspace.
• Strong knowledge of:
• Customer service and professional call handling.
• Appointment scheduling and administrative support.
• Remote communication tools and virtual work procedures.
Benefits & Perks:
• Medical insurance.
• Dental insurance.
• 401(k) retirement plan.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
