[Hiring] Virtual Payment Advisor-Queue REMOTE USA
Position: Virtual Payment Advisor-Queue
Date Posted: October 21, 2026
Industry: Banking / Financial Services / Merchant Services
Employment Type: Full Time
Experience: Less Than 1 Year Professional Experience Preferred
Qualification: Associate Degree
Salary: $50,000 – $70,000 (Estimated)
Location: REMOTE / United States
Company: PNC
Description:
PNC is seeking a motivated and customer-focused Virtual Payment Advisor-Queue to join its team of sales professionals. This role focuses on helping small businesses by providing merchant services and treasury management solutions while building strong client relationships.
The successful candidate will be responsible for prospecting, recommending payment solutions, managing client interactions, and supporting business growth through effective sales strategies. This position requires strong communication skills, sales ability, and the confidence to engage with clients virtually in a professional environment.
Key Responsibilities:
• Promote payment solutions, including card processing and cash management services.
• Acquire, expand, and retain client relationships by identifying customer needs and recommending suitable PNC solutions.
• Prospect and engage with small businesses regarding Merchant Services and Treasury Management products.
• Support clients through the sales process from initial contact through product activation.
• Work with branch teams and internal partners to generate leads and grow business opportunities.
• Provide recommendations and insights to improve customer engagement, loyalty, and financial outcomes.
• Maintain effective communication with internal teams regarding sales pipelines and business performance.
• Understand payment solutions, industry requirements, and risk considerations to support client needs.
Requirements:
• Proven sales experience, preferably in Merchant Services and Treasury Management products.
• Strong ability to identify sales opportunities and build client relationships.
• Excellent communication, interpersonal, and customer service skills.
• Ability to manage multiple priorities and meet sales targets.
• Comfortable working in a virtual environment and handling customer interactions professionally.
• Bilingual Spanish skills are preferred but not required.
• Strong knowledge of:
• Merchant services and payment solutions.
• Small business client acquisition and relationship management.
• Sales strategies, customer engagement, and financial services.
Benefits:
• 401(k)
• Medical, dental, and vision coverage.
• Life insurance and disability protection.
• Employee stock purchase plans.
• Educational assistance programs.
• Paid holidays and paid time off.
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