[Hiring] Virtual Financial Aid Officer REMOTE USA
Position: Virtual Financial Aid Officer
Date Posted: August 17, 2025
Industry: Education / EdTech
Employment Type: Full Time
Experience: Not Specified
Qualification: Bachelor’s degree in Education, Finance, Business, or related field preferred
Location: Pembroke Pines, FL, United States (Remote — hours aligned with Eastern Standard Time)
Company: Fame (Aquila — Constellation Software)
Description:
Who We Are
Fame is a long-established partner to post-secondary institutions, delivering student information systems and financial-aid tools that simplify operations and ensure regulatory compliance. Fame operates within Aquila and Constellation Software, combining startup energy with the stability of a proven parent company. We’re building a virtual financial-aid team to support schools that don’t have on-site financial aid offices.
About the Role
Reporting to the Financial Aid Officer Team Lead, the Virtual Financial Aid Officer provides remote financial-aid support to multiple institutions. You will guide students and families through aid processes, verify eligibility for federal student aid, complete required checks and reporting, and serve as a reliable point of contact for schools. This is a remote-first role (work from anywhere in the U.S.) with hours that align to the Eastern Time Zone.
How You Will Make An Impact
- Service delivery & communication: Provide timely, clear support to schools, students, and families via email, phone, and virtual meetings; deliver financial counselling and explain aid offers and estimates.
- Regulatory compliance & eligibility: Determine eligibility in line with federal/state rules, manage documentation and verification, process ISIR corrections, perform C-Code reviews, and apply professional judgment where appropriate.
- Aid processing & disbursement: Prepare, certify, and monitor awards and disbursements; perform calculations and document results; ensure required communications (Exit Counseling, NSLDS reporting) are completed accurately and on time.
- Collaboration & continuous improvement: Participate in team meetings, share best practices, assist policy and process development, and help refine Fame’s proprietary tools and workflows.
What You’ll Bring (Requirements & Skills)
- Direct experience in financial aid administration (packaging, certifying, disbursing, verification).
- Proficiency with financial aid systems and comfort using studentaid.gov, NSLDS, and COD.
- Strong administrative, analytical, and organizational skills; able to manage competing priorities in a remote setting.
- Excellent verbal and written communication, with the ability to explain complex financial information clearly and empathetically.
- High attention to detail, accuracy in calculations and record-keeping, and the ability to exercise sound judgment on sensitive matters.
- Familiarity with Fame applications (Freedom, Freedom FinAid, Advantage, Advantage FinAid) is a plus but not mandatory.
What’s In It For You
- Meaningful work supporting students’ access to education and helping institutions stay compliant.
- A stable, growth-oriented company with remote flexibility and pathways for professional development within Aquila/Constellation Software.
- Opportunity to shape a new virtual team and influence product/process improvements in the financial aid space.
- Mentorship, career growth, and access to continuous learning resources.
Interview Process
- Virtual screening with a Talent Advisor.
- Technical interview with the Virtual Financial Aid Officer Team Lead.
- Virtual discussion with the Director of the Virtual Financial Aid Office.
- Final conversation with the CEO, FAME.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
