[Hiring] Virtual Customer Service Agent REMOTE USA
Position: Virtual Customer Service Agent
Date Posted: 30 January 2026
Industry: Physical Therapy and Rehabilitation Services
Employment Type: Full Time
Experience: Not Specified
Qualification: High School Graduate or Equivalent
Salary: $20 – $23 per hour
Location: United States, Remote
Company: Cyber Focus AI
Description:
We’re Hiring | Virtual Customer Service Agent
Cyber Focus AI is on a mission to help cybersecurity and healthcare professionals discover exceptional career opportunities. We are not a staffing agency or employer; instead, we leverage advanced technology to locate and verify open positions from actual employers.
Why Consider This Job Opportunity:
- Hourly pay ranging from $20 to $23 based on experience
- Opportunities for professional development, specialization, and advancement
- Family-friendly environment supporting work-life balance
- Employee Assistance Program (EAP) for personal and professional support
- Corporate discount plans for employees
- Employer investment in employee success and growth
Key Responsibilities:
- Greet patients virtually and deliver excellent customer service
- Manage phone inquiries and electronic scheduling
- Perform data entry and maintain accurate patient charts and electronic medical records
- Verify insurance benefits and update personal and financial information
- Collect, post, and deposit patient payments, along with other assigned administrative duties
Required Qualifications:
- High school diploma or equivalent
- Previous experience in customer service, medical front office, administrative support, or virtual assistance
- Strong telephone communication skills and proficiency in Word and Excel
- Excellent attention to detail, time management, and organizational skills
- Reliable internet connection and a quiet, professional home workspace
Preferred Qualifications:
- Previous experience with medical software
Additional Information:
Cyber Focus AI prioritizes candidate privacy and equal-opportunity employment. We partner with employers who share this commitment, fostering a fair, transparent, and secure hiring environment. Cyber Focus AI is not the Employer of Record (EOR) for this position; we connect qualified candidates with top-tier employers.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
