[Hiring] Virtual Assistant – Customer Service & Promotional Products Coordinator REMOTE USA
Position: Virtual Assistant – Customer Service & Promotional Products Coordinator
Date Posted: June 9, 2026
Industry: Customer Service / E-Commerce / Administrative Support
Employment Type: Full Time
Experience: Experience in Customer Service, Virtual Assistance, or Administrative Roles Required
Qualification: Bachelor’s Degree, Diploma, or Equivalent Qualification Preferred
Location: Remote, GLOBAL
Company: Talent Bridging
Description:
Talent Bridging is seeking a detail-oriented and customer-focused Virtual Assistant to support a growing promotional products business. This remote role is ideal for a professional who enjoys client communication, product research, order coordination, and administrative tasks while ensuring a smooth customer experience from inquiry to final delivery.
The selected candidate will play a key role in managing customer interactions, coordinating with suppliers, and supporting the end-to-end order process. The role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks in a structured and fast-paced environment.
This position also includes responsibility for invoicing and payment tracking using QuickBooks Online, making it essential for candidates to have prior experience with accounting or financial management tools. The role offers an excellent opportunity for individuals seeking a stable remote career with a growing international business.
Key Responsibilities:
• Communicate with clients via phone and email in a professional manner.
• Conduct research on promotional products and supplier options.
• Coordinate orders, artwork approvals, and production timelines.
• Manage administrative documentation, reporting, and records.
• Handle invoicing and payment tracking using QuickBooks Online.
• Ensure accurate and timely order processing from inquiry to delivery.
• Support customer service operations and resolve client queries.
• Maintain organized digital records and workflow systems.
Requirements:
• Experience in customer service, virtual assistance, or administrative support.
• Strong English communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• High attention to detail and accuracy in work.
• Proficiency in Microsoft Office and Google Workspace tools.
• Hands-on experience with QuickBooks Online (mandatory).
• Ability to work independently in a remote environment.
• Strong knowledge of:
• Customer Service and Client Communication • Order Management and Coordination • Administrative Support and Documentation • QuickBooks Online Accounting System • Product Research and Supplier Coordination • Workflow and Task Management ToolsBenefits:
• Fully remote full-time position.
• Opportunity to work with a growing international business.
• Exposure to e-commerce and promotional product operations.
• Long-term career stability and growth potential.
• Flexible and structured working environment.
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