[Hiring] Utilization Review Coordinator REMOTE USA
Position: Utilization Review Coordinator
Date Posted: 6 June 2026
Industry: Insurance / Healthcare Administration / Claims Management
Employment Type: Full-Time
Experience: Clerical or Customer Service Experience Preferred (Entry-Level Friendly)
Qualification: High School Diploma or GED Required
Salary: $18.00 – $20.00 per hour
Location: United States, REMOTE
Company: Sedgwick
Description:
Sedgwick is a globally recognized organization providing claims management, risk solutions, and care-focused services to individuals and businesses worldwide. With a strong workforce operating across multiple regions, the company is known for its commitment to supporting people facing unexpected challenges while maintaining a professional, inclusive, and growth-oriented work environment.
This role offers an excellent opportunity for individuals seeking to begin or grow their career in a structured corporate environment. The Utilization Review Coordinator position focuses on providing administrative and customer support to internal teams while ensuring accurate handling of case information and maintaining high standards of data integrity and communication.
Employees joining Sedgwick become part of a supportive culture that emphasizes career development, training, mentorship, and long-term professional growth opportunities within the organization.
Key Responsibilities:
• Access, review, and assign cases for utilization review (UR) processing.
• Respond to telephone inquiries and provide accurate information and case triage support.
• Enter and maintain demographic and utilization review data in internal systems.
• Ensure data accuracy and integrity across claims and clinical management systems.
• Collect required documentation for UR processing from internal and external sources.
• Organize, distribute, and manage incoming and outgoing correspondence, including mail, emails, and faxes.
• Upload and maintain review documentation in electronic or paperless systems.
• Support additional departments and operational units as required.
Requirements:
• High school diploma or GED is mandatory.
• Strong communication skills (both verbal and written).
• Basic computer literacy, including proficiency in Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a structured work environment.
• Previous clerical or customer service experience is preferred but not required.
• Strong judgment, discretion, and ability to maintain confidentiality.
Sedgwick offers a comprehensive benefits package including medical, dental, vision coverage, 401(k) retirement plan, paid time off, disability and life insurance, and additional voluntary benefits. The company also provides structured training programs, mentorship, and career advancement opportunities within a diverse and inclusive workplace.
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