[Hiring] Travel Documentation Assistant REMOTE USA
Position: Travel Documentation Assistant
Date Posted: December 7, 2025
Industry: Travel / Customer Support
Employment Type: Full Time
Experience: 2 to 3 year
Qualification: Estimated Qualification like High School Diploma or equivalent; Customer service experience preferred
Location: San Jose, CA, United States REMOTE
Company: Destiny&Co Travel Agency
Description:
Destiny&Co Travel Agency is seeking a Remote Travel Documentation Assistant to provide guidance and support to travelers. This role focuses on helping clients understand travel requirements, confirmations, itineraries, and other important travel details, ensuring a smooth and stress-free experience.
Key Responsibilities:
- Clearly explain documentation and travel requirements to clients.
- Assist with confirmations, itinerary adjustments, and travel steps.
- Respond to client questions professionally and promptly.
- Follow up with travelers prior to their travel dates to ensure readiness.
- Resolve client concerns efficiently and with a supportive approach.
Benefits:
- Fully remote position.
- Access to ongoing training and travel-related perks.
- Supportive and collaborative team environment.
- Opportunities for career advancement.
What We’re Looking For:
- Strong communication skills and organizational abilities.
- Detail-oriented, reliable, and proactive.
- Customer service experience is preferred.
- Quick learner of digital tools and platforms.
- Genuine interest in travel and helping clients have a smooth experience.
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