[Hiring] Telesales Specialist – Healthcare Clinics Dubai UAE
Position: Telesales Specialist – Healthcare Clinics
Date Posted: December 8, 2025
Industry: Healthcare / Clinics / Customer Service
Employment Type: Full Time
Experience: Minimum 2 years
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates (may be required to work on-site in Oman based on clinic needs)
Company: IRABT
Description:
A well-established clinic group in Dubai is recruiting a motivated Telesales Specialist to join their patient-facing team. This role is ideal for someone with prior clinic or call-centre experience who can professionally convert enquiries into appointments while maintaining high standards of patient care and communication.
Key Responsibilities:
- Patient Engagement: Proactively reach out to prospective and existing patients by phone to understand their needs and recommend appropriate clinical services.
- Inbound Enquiries: Handle incoming calls courteously, provide accurate information about treatments, appointments and current promotions.
- Sales Targets: Achieve daily and monthly telesales KPIs, including bookings, conversions and follow-ups.
- CRM Management: Log and maintain detailed records of all patient interactions in the clinic CRM or management system.
- Customer Care: Deliver excellent after-call service and follow up on pending leads, missed appointments and ongoing treatment plans to maximise conversions.
- Cross-Team Coordination: Work closely with reception, sales and clinical teams to ensure a seamless patient experience.
- Patient Education: Assist in explaining available medical services and answering basic queries when required.
Candidate Profile & Requirements:
- Experience: Minimum 2 years working in telesales, call centre, patient coordination or similar role—healthcare clinic experience is mandatory.
- Communication: Excellent verbal communication skills and strong active listening ability.
- Targets: Proven track record of meeting or exceeding telesales or booking targets.
- Systems: Familiarity with CRM systems or clinic management software is advantageous.
- Attributes: Patient, confident, highly organised and able to manage different patient personalities professionally.
- Work Environment: Comfortable working in a fast-paced, target-driven clinic setting; willing to work on-site in Dubai or Oman when required.
What We Offer:
- Opportunity to work with an established clinic and build a career in healthcare sales.
- A collaborative team environment focused on quality patient care and performance.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
