[Hiring] Telephone Operator Agent Dubai UAE
Position: Telephone Operator Agent
Date Posted: November 9, 2025
Industry: Hospitality / Hotel Management
Employment Type: Full Time
Experience: Previous experience as a Telephone Operator or in a similar position within a luxury hotel environment
Qualification: Diploma or Certificate in Hospitality, Communication, or related field preferred
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Kempinski the Boulevard Dubai
Description:
About the Role:
Kempinski The Boulevard Dubai is currently seeking a Telephone Operator Agent who is professional, courteous, and passionate about providing exceptional guest service. This position offers an exciting opportunity to work in a world-class hospitality environment and play a key role in ensuring seamless guest communication experiences.
Key Responsibilities:
- Handle incoming and outgoing calls promptly and professionally, ensuring a courteous tone at all times.
- Provide accurate information about hotel services, amenities, and local attractions to guests and callers.
- Coordinate with various hotel departments to relay messages efficiently and ensure quick guest assistance.
- Maintain accurate call logs and message records in compliance with company procedures.
- Ensure confidentiality and discretion when handling guest information or internal communications.
Requirements:
- Prior experience as a Telephone Operator or in a similar position within a luxury hotel or hospitality environment.
- Excellent communication and interpersonal skills, with a strong customer service mindset.
- High attention to detail and ability to manage multiple calls or tasks simultaneously.
- Proficiency in English (additional languages are an advantage).
- Familiarity with hotel switchboard systems and communication tools preferred.
Work Environment:
This is a full-time, on-site role based at Kempinski The Boulevard Dubai, offering an opportunity to be part of one of the city’s most prestigious hotel brands.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
