[Hiring] Support Engineer – Viva Ticketing Tool Dubai UAE
Position: Support Engineer – Viva Ticketing Tool
Date Posted: October 6, 2025
Industry: Information Technology / Technical Support / Event Management Systems
Employment Type: Full Time
Experience: 4+ years in technical support or IT/customer service roles
Qualification: Bachelor’s degree in Computer Science, IT, or a related field
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are seeking a skilled Support Engineer with hands-on experience in Viva or similar event/entertainment ticketing systems to join our Dubai-based team. The ideal candidate will have strong troubleshooting skills, analytical thinking, and the ability to thrive in a fast-paced environment.
Key Requirements:
- Bachelor’s degree in Computer Science, IT, or related field
- Preference for candidates currently residing in the UAE
- Minimum 4 years of experience in technical support or IT/customer service roles
- Practical experience with Viva or comparable ticketing systems
- Strong troubleshooting and analytical skills
- Excellent interpersonal and communication abilities
- Ability to manage multiple tasks efficiently in a fast-paced environment
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