[Hiring] Sr. Collections Specialist REMOTE USA
Position: Sr. Collections Specialist
Date Posted: November 20, 2025
Industry: Travel / Hospitality / Finance
Employment Type: Full Time
Experience: 4+ years in collections, accounts receivable, or related financial operations
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: $61,500—$85,000 USD
Location: United States REMOTE
Company: Engine
Description:
Engine is on a mission to transform business travel into a seamless, personalized, and rewarding experience. Our platform combines corporate travel, a powerful charge card, and modern spend management into one easy-to-use system. With over 20,000 companies relying on us to support more than 1 million travelers annually, we’re growing rapidly and looking for talented, mission-driven individuals to join our team.
Job Responsibilities:
- Develop and implement effective collections strategies to enhance commission revenue recovery for group, direct hotel, and car rental commissions.
- Collaborate with cross-functional teams including supply, sales, accounting, and product to streamline collections processes and improve cash flow.
- Establish and refine collections workflows and systems to drive efficiency, scalability, and higher collection rates.
- Manage communications and relationships with hotel partners and vendors, ensuring timely support and adherence to Engine’s standards.
- Execute accurate and timely cash application for all commission types and reconcile accounts receivable balances to maintain financial integrity.
- Handle a high-volume queue of partner inquiries via email and phone, resolving payment disputes, revised invoices, and complex reconciliations.
- Support the Finance team during month-end close by preparing journal entries, reviewing bad debt reserves, and ensuring accurate receivables reporting.
Requirements:
- 4+ years of hands-on experience in collections, accounts receivable, or related financial operations, preferably in hospitality or travel.
- Strong problem-solving skills with analytical abilities and excellent communication skills.
- Proven track record of building and improving collections processes.
- Ability to manage multiple priorities in a fast-paced environment.
- Tech-savvy, with proficiency in NetSuite, Microsoft Excel (intermediate to advanced), and Google Sheets. Experience with hospitality supply systems is a plus.
- Willingness to collaborate cross-functionally with supply, sales, and accounting teams to drive results.
Compensation & Benefits:
- Competitive base salary based on experience, with opportunities for bonuses, commissions, and equity.
- Perks and benefits vary based on employment type and location. Full list available at engine.com/culture.
- Flexible hybrid-hub model with options for remote work or office presence, designed to support your success.
Join Engine to help transform the future of work travel—making business travel smarter, simpler, and more enjoyable for travelers and companies alike.
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