[Hiring] Software Engineer – Video REMOTE USA
Position: Software Engineer – Video
Date Posted: March 2, 2026
Industry: Software Development / Cloud Communications / Technology
Employment Type: Full Time (Remote – USA, excluding CA, NY, WA, PA, CT)
Experience: 2–3+ Years in large-scale distributed application environments
Qualification: Bachelor’s Degree in Computer Science or Related Engineering Field
Salary: $114,600 – $168,500 (depending on location; plus potential equity and bonus)
Location: Remote, United States
Company: Twilio
Description:
About the Role:
Twilio is seeking a talented Software Engineer to join its Voice Trust team, focused on ensuring reliable voice communication for Twilio’s customers. This role participates in the full software development lifecycle, including requirements gathering, technical design, coding, testing, deployment, and ongoing service operation. You will work in a distributed production environment, utilizing Agile methodologies to deliver scalable, high-performance solutions. The position is remote-based in the USA, with occasional travel for project or team meetings.
Key Responsibilities:
- Take ownership of designing and implementing real-time services with high throughput and low latency
- Collaborate with stakeholders to understand customer needs and deliver robust, scalable solutions
- Document technical designs and ideas clearly to communicate with leads, architects, and cross-functional teams
- Solve complex problems related to distributed systems, global points of presence, and media fidelity
- Innovate ways to improve customer experiences for Twilio’s Voice platform
- Participate in on-call rotations, incident response, and service monitoring using tools like Prometheus, Datadog, and Grafana
Required Qualifications:
- 2–3+ years of hands-on experience with JVM-based distributed applications
- Expertise in building RESTful services, API design, and event-driven architectures (Kafka, SQS)
- Knowledge of CI/CD pipelines and cloud infrastructures (AWS, GCP, OpenStack, Azure)
- Experience in on-call rotations, incident response, and monitoring/alerting systems
- Strong Java fundamentals and ability to review, debug, and architect code
- Proficiency using AI coding assistants (e.g., GitHub Copilot, Claude, Cursor) and evaluating AI-generated code for correctness, security, and performance
- Excellent written communication for technical documentation and collaboration
- Solid Computer Science fundamentals: data structures, algorithms, operating systems, and distributed systems
- Team-oriented, highly motivated, and able to thrive in a collaborative environment
Desired Qualifications:
- Proven experience scaling production backend systems and horizontally scalable architectures
- Knowledge of SQL/NoSQL databases, caching technologies, SIP protocol, and Stir/Shaken protocol
- Demonstrated ability to leverage AI tools to increase coding productivity
Compensation & Benefits:
- Base salary: $114,600 – $168,500 depending on location
- Eligibility for Twilio equity plan and corporate bonus program
- Health care insurance, 401(k) retirement account, paid sick leave, personal time off, and parental leave
- Competitive benefits and programs vary by location
About Twilio:
Twilio empowers developers and businesses to build personalized customer experiences through real-time communications. The company is fully remote-first, globally inclusive, and supports employees in volunteering and community impact initiatives. Twilio is an equal opportunity employer and actively considers applicants from diverse backgrounds, including those with arrest or conviction histories, in compliance with local laws.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
