[Hiring] Settlement Operations Document Specialist REMOTE USA

Position: Settlement Operations Document Specialist

Date Posted: September 13, 2025

Industry: Real Estate / Mortgage / Operations

Employment Type: Full Time

Experience: 1–2 years of prior work experience

Qualification: High school diploma or equivalent

Salary: $20–22.86/hour (depending on location)

Location: United States, REMOTE

Company: Snapdocs

Description:
Snapdocs is a fast-growing company transforming the residential mortgage market through scalable, sophisticated software solutions. Handling 20% of U.S. real estate transactions, Snapdocs combines AI-driven automation, structured workflows, and thoughtful user experiences to deliver top-tier service. We are backed by leading investors such as Sequoia, Y Combinator, and F-Prime.

The Settlement Operations Document Specialist is a detail-focused role responsible for ensuring the accuracy and completeness of notary credential documentation. This position involves auditing, verifying documents, assisting with notary scheduling, and supporting process improvements to enhance operational efficiency.

Key Responsibilities:

  • Audit and verify incoming notary credential documents for completeness and compliance
  • Identify discrepancies or missing information and escalate as needed
  • Contribute to the improvement of documentation processes and provide efficiency feedback
  • Assist with notary scheduling tasks to ensure smooth operations and excellent customer experience

Key Relationships:

  • External: Notaries
  • Internal: Scheduling Leadership, Support teams

Required Qualifications:

  • High school diploma or equivalent
  • 1–2 years of relevant work experience

Knowledge, Skills & Attributes:

  • Strong written and verbal communication skills
  • Highly detail-oriented with strong accuracy and consistency
  • Comfortable handling repetitive tasks while maintaining focus
  • Ability to multitask and manage workload in a fast-paced environment
  • Tech-savvy, able to quickly learn new systems and applications

Compensation & Benefits:

  • Hourly rate: $22.86 in SF Bay Area, NYC, or Seattle Metro; $20.00 in other locations
  • Medical, dental, and vision coverage
  • 401(k) with up to 4% company match
  • Paid parental leave (16 weeks)
  • Flexible Paid Vacation Time Off + 10 Sick Days (exempt roles)
  • Accrued Paid Vacation + 10 sick days (non-exempt roles)
  • Summer & Winter Break (~1-week each) + 9 Holidays
  • Healthcare and Dependent Care FSA
  • HSA Employer Contribution ($75–$150 individuals, $150–$250 families)
  • $15K Family Building Benefit (lifetime limit)
  • Life and Disability Insurance
  • $1,500 Annual Lifestyle Stipend

Snapdocs is proud to be an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations for individuals with disabilities.

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