Hiring Service Desk Engineers Dubai UAE
Position: Hiring Service Desk Engineers
Date posted: 2020-05-14
Industry: Other
Employment type: Full Time
Experience: minimum 3 year
Qualification: Bachelor’s Degree is required
Salary: AED 4000 to 7000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Hiring Service Desk Engineers – Locally available
NP: Immediate to 15 days
College diploma or University degree in the field of Computer Science
3 years’ work experience as Helpdesk Assistant
Certification in Helpdesk domain, Microsoft Certified Desktop Support Technician (MCDST) certification etc. is preferable
Familiar with phone etiquettes and cordial customer interaction
Ability to resolve incidents and service requests as quickly as possible
Knowledge of basic Network and Internet (LAN, Wi-Fi, Proxy, Video Conference)
Working knowledge of PCs. Laptops, Blackberry Devices, Mobile Phone and MS Outlook, in order to analyze, interpret, and apply for quicker resolution
Familiar with remote administration tools and techniques
Good written, oral and interpersonal communication skills to communicate effectively with customers, peers and management
Interest to learn new technology and application specific requirements
