[Hiring] Senior Operations Associate REMOTE USA
Position: Senior Operations Associate
Date Posted: 1 June 2026
Industry: Healthcare Technology / Operations / SaaS / Mental Health Services
Employment Type: Full Time
Experience: 3–5 Years in Operations, Consulting, Investment Banking, or Related Experience
Qualification: Bachelor’s Degree in Business, Operations, Economics, Finance, or Related Field
Salary: $76,160 – $112,000 USD per year + Equity (if applicable)
Location: United States (Remote)
Company: Headway
Description:
Headway is a healthcare technology company focused on improving access to mental healthcare by making therapy more affordable and scalable through insurance-based systems. The company has built a platform that supports thousands of providers across all 50 U.S. states, helping streamline administrative processes such as credentialing, claims, and payments.
The organization is scaling rapidly and is focused on building efficient, data-driven systems that improve both provider and patient experiences. The Senior Operations Associate role plays a key part in strengthening operational workflows, improving efficiency, and supporting cross-functional initiatives across product, engineering, and business teams.
This position is ideal for a highly analytical and execution-focused professional who thrives in fast-paced environments and is passionate about building scalable systems in healthcare operations.
Key Responsibilities:
• Build, execute, and optimize scalable operational processes and systems.
• Identify opportunities for automation and efficiency improvements.
• Support cross-functional collaboration with product, engineering, payer, and customer teams.
• Analyze operational data to generate actionable insights.
• Monitor workflows and ensure consistent process execution.
• Contribute to OKR planning and operational performance tracking.
• Help design and implement system improvements across core business functions.
• Act as a bridge between operations, product, and data teams.
Requirements:
• 3–5 years of experience in consulting, operations, investment banking, or related fields.
• Strong analytical and problem-solving abilities.
• Experience working in data-driven environments.
• Ability to manage multiple priorities in fast-paced settings.
• Strong communication and cross-functional collaboration skills.
• Systems-thinking mindset with focus on automation and efficiency.
• Strong knowledge of:
• Operational process design and optimization
• Data analysis and performance metrics
• Cross-functional project management
• Workflow automation and systems thinking
• Business operations in tech-driven environments
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
