[Hiring] Senior Executive Assistant REMOTE USA
Position: Senior Executive Assistant
Date Posted: August 24, 2025
Industry: Technology / SaaS / Software
Employment Type: Full Time
Experience: Not Specified
Qualification: Bachelor’s degree or equivalent experience in business administration, management, or related field
Salary: $125,000 USD
Location: United States / REMOTE
Company: Customer.io
Description:
About Customer.io
Customer.io powers automated communication for over 7,500 companies, from startups to global brands, enabling them to send billions of emails, push notifications, in-app messages, and SMS daily. Our platform helps teams deliver smarter, more relevant messages using real-time behavioral data.
Role Overview:
We are seeking a Senior Executive Assistant to support four members of our executive team. In this role, you will ensure that our leaders remain focused on key priorities by managing calendars, coordinating communication, and facilitating meetings, travel, and events efficiently. You will anticipate needs, streamline workflows, and help navigate competing requests.
Responsibilities:
• Manage end-to-end calendars for 3–4 executives, including prioritization, scheduling, buffers, and adjustments
• Attend select leadership and team meetings to capture notes, identify action items, and ensure follow-through
• Coordinate logistics for internal events, offsites, and external meetings, including agenda preparation, travel, and communications
• Triage emails, manage expense approvals, and handle follow-up tasks across executive workflows
• Partner with leaders to streamline intake and create repeatable processes for time management, priorities, and decision-making
• Act as a point of coordination across departments, particularly during fast-moving planning cycles or project launches
• Utilize AI tools for scheduling, summarizing, travel research, and explore new efficiency opportunities
Qualifications:
• Experience supporting senior executives in fast-paced, high-context environments, ideally in tech, VC, or PE-backed companies
• Ability to work with a variety of leadership styles, build trust quickly, and adapt approaches while maintaining organization and forward momentum
• Highly organized, detail-oriented, and proactive in keeping others accountable
• Solutions-oriented and system-thinking mindset
• Comfortable using and experimenting with AI tools to streamline repetitive workflows
• Strong follow-through and clear communication when priorities shift
• Preferred candidates based in Pacific Time (PT) zone
Within 3–6 months, you will:
• Fully own and prioritize executive calendars
• Manage logistics for major offsite or internal planning events
• Build systems to streamline intake, scheduling, and follow-up across the team
• Become an indispensable partner to executives
Compensation & Benefits:
• Starting salary: $125,000 USD (or equivalent based on experience)
• 100% coverage of medical, dental, vision, mental health, and supplemental insurance for employees and families
• 16 weeks paid parental leave, unlimited PTO, remote work and wellness stipends, professional development budget, and more
Hiring Process:
• 30-minute video call with Recruiter
• 45-minute video call with Hiring Manager
• Take-home assignment review call with Hiring Manager and Chief People Officer
• Two 30-minute 1:1 interviews with key stakeholders
• Background check and employment verification for final candidates
Customer.io is committed to diversity, equity, and inclusion, striving to build an inclusive team culture and implement bias-free hiring practices.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
