[Hiring] Senior Claims Analyst REMOTE USA
Position: Senior Claims Analyst
Date Posted: October 18, 2025
Industry: Risk Management / Insurance / Logistics
Employment Type: Full Time
Experience: 5+ years in claims management, risk strategy, or insurance consulting
Qualification: Bachelor’s Degree in Risk Management, Finance, Business Administration, or related field (ARM or CPCU certifications are a plus)
Salary: $82,300—$121,000 USD
Location: United States REMOTE
Company: DoorDash
About The Team
DoorDash’s Risk & Insurance team safeguards the business by managing corporate insurance programs and mitigating risks across the organization. Operating at the intersection of risk, safety, and innovation, the team supports business growth while maintaining resilience and compliance.
About The Role
As a Senior Claims Analyst, you will manage claim initiatives and ensure insurance programs align with business objectives. Your responsibilities include assessing and mitigating risks, optimizing the insurance portfolio, and collaborating cross-functionally to drive compliance and resilience. This is a remote-friendly role within the U.S., preferably near a DoorDash hub office, reporting to the Senior Manager, Claims Management.
You’re Excited About This Opportunity Because You Will…
- Enhance Organizational Resilience – Implement QA frameworks, conduct claim audits, and perform operational assessments to improve quality, compliance, and efficiency. Analyze claims data and KPIs to generate insights and identify improvement opportunities.
- Make a Real Impact – Support and influence DoorDash’s claims strategy by aligning initiatives with business priorities and risk objectives.
- Tackle Complex Challenges – Lead initiatives to reduce claim costs, improve outcomes, and enhance experiences for customers, Dashers, and merchants.
- Drive Continuous Improvement – Present findings and recommendations to senior leadership to shape policies, processes, and partnerships impacting the commercial auto portfolio.
- Collaborate with Experts – Partner with Legal, FNOL, Actuarial, Engineering, and Operations teams to ensure alignment of claims initiatives with business strategy. Build strong relationships with external insurance partners for best-in-class claim handling.
- Shape Claim Strategy – Advocate internally for claims-related priorities and ensure stakeholders have actionable insights for informed decisions.
We’re Excited About You Because You Have…
- Education & Certifications – Bachelor’s degree in relevant fields; ARM or CPCU certifications preferred.
- Experience – 5+ years in claims management, risk strategy, insurance consulting, or related fields. Proven ability to influence claims strategy and drive results.
- Industry Knowledge – Strong understanding of claims processes, litigation prevention, SIU practices, and insurance program structures. Experience collaborating with legal, actuarial, engineering, and operations teams.
- Analytical Skills – Excellent problem-solving and analytical abilities, capable of turning complex data into actionable insights.
- Communication & Influence – Strong relationship management and communication skills with the ability to influence stakeholders. Passion for operational excellence, innovation, and continuous improvement.
Applications for this position are accepted on an ongoing basis.
Compensation
Base salary is determined by skills, experience, qualifications, work location, and market conditions. This role includes opportunities for equity grants.
Benefits
- 401(k) plan with employer matching
- 16 weeks paid parental leave
- Wellness benefits and mental health programs
- Commuter benefits match
- Paid time off and sick leave
- Medical, dental, and vision coverage
- Disability and basic life insurance
- Family-forming assistance
- Flexible paid time off for salaried roles and accrued vacation/sick leave for hourly roles
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