[Hiring] Senior Business Analyst REMOTE USA
Position: Senior Business Analyst
Date Posted: August 28, 2025
Industry: Publishing / Warehouse & Logistics Management
Employment Type: Full Time / Remote
Experience: 5+ years in Warehouse & Labor Management Systems and integrated operations
Qualification: Estimated: Bachelor’s Degree holder or equivalent experience in business analysis, logistics, or related fields
Salary: $95,000 – $100,000
Location: United States REMOTE
Company: HarperCollins Publishers
Description:
HarperCollins Publishers is seeking a highly skilled Senior Business Analyst to lead change initiatives and support daily Warehouse Management System (WMS) operations within a fully integrated warehouse environment. This role requires identifying improvement opportunities, recommending effective solutions, and leading cross-functional teams throughout the change management lifecycle.
✨ Key Responsibilities:
- Collaborate with business, operations, and technical teams to define and document new projects or change requests
- Translate design requirements into system proposals or enhancements and communicate them to internal teams and third-party providers
- Document business requirements and system specifications, define deliverables, target dates, and resources required
- Estimate timelines, resources, and budgets; manage business analysts and third-party providers; provide status updates and highlight risks
- Configure WMS applications to meet business requirements and recommend business changes supported by system functionality
- Work closely with ERP solutions, QA, and third-party teams to develop, test, and implement system enhancements and bug fixes
- Document, track, and resolve production issues, performing root cause analysis and recommending fixes
- Document impacted processes, train business analysts, and suggest improvements for accuracy or efficiency
✨ Qualifications & Skills:
- 5+ years’ experience with top warehouse and labor management systems integrated with ERP, client, and carrier systems, WCS, Goods-to-Person automation, packaging automation, mobile devices, and inline label printing
- Strong knowledge of inventory, work orders, order scheduling, yard management, shipping, parcel manifesting, third-party logistics, and short-run printing
- Proficiency in cloud environments, APIs, ZPL; JDE, JIRA, and Confluence skills are a plus
- Ability to lead multiple projects and initiatives independently, mitigating conflicts and risks
- Excellent analytical, problem-solving, organizational, communication, and interpersonal skills
- Willingness to travel up to 50%
HarperCollins Publishers values passion for books and encourages candidates to submit cover letters explaining their interest in the role.
The company also provides a highly competitive benefits package including physical health, retirement, savings, caregiving, emotional wellbeing, transportation, and other elective benefits tailored to individual needs.
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